We are here for you again!

Dear guest,

Van der Valk Naturresort Drewitz (partially) reopened and applies a new situation-based hotel concept. We therefore ask you to follow the associated rules of conduct to ensure the health of our guests and employees. We sincerely hope to see you again soon with the guaranteed safe and comfortable stay. We thank you for your understanding and your trust in our company.

As communicated during the last press conference, it has been decided that hotels and resorts can start operating again under certain regulations. This also applies to the catering facilities of a hotel or resort.

What opens when in Van der Valk Naturresort Drewitz?

  • Our hotel reopened on May 18th, 2020 for guests living in Mecklenburg-Western Pomerania and will reopen from May 25th, 2020 again for everyone from Germany
  • Our restaurant reopened from May 09th, 2020 for guests living in Mecklenburg-West Pomerania and will reopen from May 25th, 2020 again for everyone from Germany. It is necessary to reserve a table for all meal times - breakfast, lunch, dinner! We may not be able to guarantee catering without a reservation. We are happy to take your table reservation online.

Below we explain to you what measures Van der Valk has designed to secure the health and safety of guests and employees, with the aim of counteracting the spread of the corona virus and avoiding the risk of infection in our hotels.

In the “1.5 meter society” we work:

  • according to the guidelines and regulations of the federal government, the federal states, local authorities and the Robert Koch Institute
  • according to management instructions from the Van der Valk family concerning the COVID 19 pandemic
  • with stringent work process monitoring in the field of cleaning activities and tightened hygiene measures throughout the hotel. This also includes the close-meshed disinfection of public areas (e.g. door handles, reception counter, hallways, elevator buttons, light switches, etc.) using antibacterial substances.
  • with gloves and, if necessary, with a face mask
  • with spit protection walls at the reception
  • with minimum distance markings on the floors of waiting- and lounge areas
  • with information for walking routes and waiting areas
  • provision of disinfectant dispensers
  • restaurant service in compliance with the prescribed contact and distance regulations
  • Buffets with serving service or as a take-away
  • Bring service into the house for a fee (time agreement on site)
  • contactless payment by card or bank transfer
  • offer hygiene kits for a fee
  • restaurant service in compliance with the prescribed contact and distance regulations
  • breakfast and dinner with service or as take-away

FAQ

Can hotels be open?

Yes, according to government and state guidelines hotels are allowed to be open.

Our hotel will reopen on May 18th, 2020 for guests living in Mecklenburg-Western Pomerania and from May 25th, 2020 again for everyone from Germany.

Can restaurants in hotels be open?

Yes, our restaurant The View reopened on May 9th, 2020 for guests living in Mecklenburg-West Pomerania and from May 25th, 2020 again for everyone from Germany.

Is it save to visit a hotel?

The Van der Valk Hotels have set up all of their operations in accordance with the guidelines of the Robert Koch Institute. Van der Valk Hotels have taken all measures to minimize the risks.

Can I order catering services from my bungalow?

Yes, that is possible possible for an additional charge.

Can I eat breakfast or dinner in the hotel?

Yes, of course you can have breakfast, lunch and dinner with us.
You can also choose to order your meal as roomservice or even as take away in a box.
Upon arrivel we gladly tell you more about all the possibilities.

How do I know what facilities are open in the resort?

The leisure facilities in our hotel are limited, according to the guidelines of the respective federal state. You can use the following facilities:

  • Restaurant The View with terras
  • Beauty- en massage threatments
  • See - lounge Massage jetty
  • BBQ rental for your bungalow
  • Outdoor chessboard
  • Fishing option
  • Barefoot path for young and old
  • Bike rental
  • Play yard
  • Tennis court
  • Beach
  • Shops on 10 km distance
  • Horse riding on 10 km distance
  • 18-hole golfcourse on 15 km distance

Currently the following is closed:

  • Sauna
  • Pool
Are pets allowed?

Yes, pets are with an additional charge in your bungalow allowed.

We do everything to make your stay as pleasant and comfortable as possible. Thank you for your trust in our organization and we hope to see you again soon in our hotel.

For further information or questions, please contact our reception team at drewitz@vandervalk.de

With kind regards,

The Van der Valk family & team

Version: May 22nd, 2020