Interesting Information from A to Z
Arrival and departure: The apartment/holiday house is available to you from 16:00 on the day of arrival until 10:00 on the day of departure. For arrivals after 18:00 please contact us on Tel. +49 39927 767-206.
Bahrobe: availbale against a fee and a deposit at our reception desk.
Beauty and Massages: Our beauty experts would like to pamper you and offer various massages and beauty treatments. Please book your appointments as soon as possible on Tel. +49 39927 767-206.
Bed linen: Bed linen (beds are made up upon arrival) is included in the booking price.
The final cleaning of the apartment/cottage is included in the price. We offer additional cleaning services for a surcharge.
Bicycles / Bicycle rental: Our bike rental service is open daily. We are happy to let you know that we also have E-bikes on offer. These need to please be booked 2 days in advance. The cost for touring bikes is from € 12.00 p.p.p.d., E-bikes from € 25.00 p.p.p.d. Reservations: Tel. +49 39927 767-206.
Breakfast: You are very welcome to book for an additional breakfast, which is available daily between 08:00 and 10:00.
Lost property: For lost and found items, please contact our reception on Tel. +49 39927 767-206.
Towels: Unless stated in the booking confirmation as an included service, towels are not included in the price. You can bring your own or request to rent towels for a fee. (One package contains 2 large, 2 small towels and 1 bath mat). The cost per package is € 15.00.
High chair/child: We provide 1 high chair free of charge per cottage /unit. Please register for this when making your booking.
Firewood: All apartments /cottages are equipped with a fireplace or stove. We are happy to provide you with a basket of firewood for € 15.00. Please contact our reception on: Tel. +49 39927 767-206.
Restaurant: Our á la carte restaurant with a sun terrace and lake view is open daily for you. The current opening times of the swimming pool and sauna can be found here.
Travel cots for children up to 2,9 years (without mattress) are available for € 30.00 per cot/stay. Please make a reservation when booking.
Sauna: Exclusive use of the sauna for three hours including fruit and water costs € 15.00 p.p. We request to register for sauna visits for 1 day in advance. Bathrobes and sauna towels can be borrowed at the reception (for a surcharge and deposit fee).
SUP boards on the lake at the resort: the use of unregistered watercraft or sports equipment (§ 4 No. 13 and § 5 No. 6 NSG-VO) is an administrative offense according to § 7 Paragraph u NSG-VO an administrative offence.
Swimming pool: The use of our swimming pool is included for our overnight guests until the day of departure.
Consumption costs: Additional costs such as electricity, water, and heating are included in the booking price.
Catering: We are happy to offer you our comprehensive vitality breakfast from the buffet for € 17.50 p.p.p.d. as well as half board, consisting of a breakfast buffet and 3-course dinner menu or the chef’s choice buffet for € 46.50 p.p.p.d. Increased prices may apply on public holidays.
Subject to change.
Status: August 2022